Shipping Policy

Thank you for choosing JOJO & THE BEAR.

I ship within the UK using Royal Mail's standard, small parcel service, second class. It's an economical, reliable choice to get your item delivered. My price is subject to change when Royal Mail alters their prices.


To UK addresses I have a flat postage and packing rate of £3.10 per order for any quantity ordered. Yep, you read it right, no matter how many items you buy, it's still the same affordable price.
 I’m happy to ship my creations overseas too. I have a flat rate postage and packing per order for any quantity ordered.

For European addresses it’s £5.30 and for addresses outside of Europe it’s £6.90. International customers, please be aware that any additional taxes, duties, or customs fees that you may be charged are on you. Please make sure to check your potential costs before placing an order. I don't want any unexpected surprises for you!


My personalised items take a little time to craft. I usually need 3-5 business days to get your order ready for posting. 
 Once your order has been sent it usually takes around 2-3 business days to reach UK addresses with Royal Mail's second class service. International shipping times can vary, typically ranging from 5-15 business days depending on your location.

Policy last updated July 2023